Become a sought after, multi-skilled medical receptionist or secretary with Gold Training

Open the door to entry-level roles in Medical Administration

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Business Administration (Medical) training With Gold Training

Funded Places Available

Gold Training offer Certificate 3 Guarantee funded places for participants who meet eligibility criteria.

Affordable Training

Our competitive course fees and payment plans allow you to upskill today, for your career of tomorrow. 

Experienced Trainers

Our Medical Admin trainer Veronica is all in on ​Business Administration (Medical) and supports you to complete your qualification.

Satisfied with Training

83.9% of students who completed the BSB31115 Certificate III in Business Administration (Medical) were satisfied with the training.

Improved Work Status

41.5% of students who completed the course expanded or started a business or new job, received more highly skilled work, or a pay rise/promotion.

• Course Description
• Units of Competency
• Vocational and Employment Outcomes
• Course Delivery

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Gold Training's content experts have developed the BSB31115 Certificate III in Business Administration (Medical) to provide you with the fundamental skills and knowledge to increase your chances of gaining an entry level role in the medical administration industry.  This qualification is ideal for individuals who are seeking to gain employment or improve their current career prospects within the medical administration industry, in either a private practice or hospital setting.

There are no formal entry requirements, however, for your benefit it is preferred that participants have an understanding of basic administration concepts or some experience within medical or administration contexts.

• BSBWHS201 Contribute to health and safety of self and others
• BSBITU307 Develop keyboarding speed and accuracy
• BSBMED301 Interpret and apply medical terminology appropriately
• BSBMED302 Prepare and process medical accounts
• BSBMED303 Maintain patient records
• BSBMED304 Assist in controlling stocks and supplies
• BSBMED305 Apply the principles of confidentiality
• BSBADM307 Organise schedules
• BSBITU314 Design and produce spreadsheets
• BSBCUS301 Deliver and monitor a service to customers
• BSBITU312 Create electronic presentations
• BSBWOR301 Organise personal work priorities and development
• BSBWRT301 Write simple documents

Vocational Outcomes
On completion of the Certificate III in Business Administration (Medical) you will obtain valuable insights and knowledge in:

• ​Administrative office function
• Document processing
• ​Interpreting and applying Medical terminology
• Maintaining patient records
• Principles of confidentiality, privacy and security within the medical environment
• Preparing and processing medical accounts
• Workplace health and safety

Employment Opportunities

• Medical receptionist
• Medical records clerk
• Medical secretary/assistant
• Administration officer

Complete the Gold Training BSB31115 Certificate III in Business Administration (Medical):

• Online with our engaging, multi-award winning Learning Management System CoAssemble at your own pace, over a 12 month time frame

You can access a demo of our multi-award winning system right here!

Don't Just Take Our Word For It

"My trainer has been very supportive and has helped me so much throughout my study. I would recommend study through Gold Training"
​- Casey

"I am currently studying the Certificate 3 and the trainer support and course layout is awesome! They offer a great service!"
- Holly

"I enjoyed the broken down information, especially when there was animation examples. I felt no judgement on any questions I had and I felt that I had a lot of support and understanding when my work load at my full time job increased."
- Rhiannon

"The support I have received from my trainer has been outstanding, I couldn't ask for more"
- Stephen