I first started working with Gold Training just over two years ago, it was my first job out of school other than the usual hospitality part-timer. I remember my first day like it was yesterday, I left home nice and early so I wouldn’t be late, I was listening to my go-to playlist – Monster Dance Hits (go check it out on Spotify if you haven’t already), my expectations of the day went something like this.
Buy the boss coffee, set up my desk, eat lunch and understand the procedures and processes I would learn to live by.
Turns out, I made the coffee wrong and little to my knowledge within a year I would be the one implementing/designing those procedures and processes.
Now, two years on and I have completed my traineeship and taken on more versatile roles throughout the business. Although It’s difficult to capture what I do in a day, as each day is so different and my to-do list is everchanging, I have attempted my best to outline ‘A day in the Life of an Administrator.’
Review my to-do list for the day and prioritise the list
Flag any emails that require extra time to resolve
9:00 – 10:30
This is my most productive part of the day, I’ll usually spend it reviewing documents and data, fixing any errors and doing reports for senior management.
10:30 – 11:30
This is the perfect time for any meetings, it breaks up my day and makes the time just before lunch go a little faster
I’ll spend this time adding to my to do list and actioning items from the meetings
Ahh, my usual lunchtime. I have 30 minutes for lunch, and I find it is best spent outside on the grass eating my lunch.
Others are also out for lunch, so I am usually covering phones or answering enquiries, mind you, I do this all day.
I get in a bit of a slump around this time as I’m coming off the high from lunch, so I like to jam a lot of my phone calls and organising for courses in this time. Although I am constantly using my organisational skills throughout the day, I quite enjoy this time as I get to show off these amazing skills I learnt through my traineeship, BSB30415 Certificate III in Business Administration, check out the course flyer.
If I’m lucky and it’s quiet in the office, I’ve made a couple of social media posts, scheduled some ads in, worked on a marketing plan, uploaded content to our website or written a blog – go check out some of our other blogs here.
This time flies by, I’ll check my emails again, review my to-do list, clean up my desk and make a last minute post to our social media sites – check out our Facebook page and let me know how I’m going!
So, you can see by this outline I did not make a single coffee. Being an administrator has opened my eyes to how a business works and the importance each team member plays in the business. The role has required skills such as organisation, planning and scheduling meetings, basic computer skills, working effectively with diversity, processing data and many more business skills.
If you’re interested in becoming an administrator but are worried you don’t possess these skills or aren’t accredited Gold Training offer the Certificate III in Business Administration accredited course online with funding for eligible participants. The course teaches you how to use programs such as Excel and PowerPoint, how to process payroll, accounts payable and receivable, teaches you skills needed to organise schedules and personal work priorities, work with diversity and much more.